Welcome to Purple Berry Health! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms: Your use of Purple Berry Health's website, including all content, information, and services provided, constitutes your agreement to these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
2. Intellectual Property: All content on Purple Berry Health's website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Purple Berry Health and protected by intellectual property laws. You may not reproduce, distribute, modify, or display any of the content without our written consent.
3. Medical Disclaimer: The information provided on Purple Berry Health's website is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider before making any healthcare decisions.
4. User Conduct: You are solely responsible for your use of Purple Berry Health's website and agree to use it in accordance with all applicable laws and regulations. You must not engage in any activity that may cause harm, infringe upon the rights of others, or disrupt the functioning of the website.
5. Privacy: Purple Berry Health respects your privacy and handles your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, storage, and use of your personal information as outlined in the Privacy Policy.
6. Third-Party Links: Purple Berry Health's website may contain links to third-party websites for your convenience. These links are provided solely for informational purposes, and we do not endorse or control the content of these websites. We are not responsible for any damages or losses arising from your use of third-party websites.
7. Disclaimer of Warranty: Purple Berry Health's website and its content are provided on an "as is" basis, without any warranties, express or implied. We do not warrant the accuracy, completeness, or reliability of the content. Your use of the website is at your own risk.
8. Limitation of Liability: Purple Berry Health shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or any content provided. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
9. Indemnification: You agree to indemnify and hold Purple Berry Health harmless from any claims, losses, damages, liabilities, costs, and expenses (including legal fees) arising out of your use of the website, violation of these terms, or infringement of any rights.
10. Modifications: Purple Berry Health reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
11. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Purple Berry Health operates.
By using Purple Berry Health's website, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
At Purple Berry Health, we strive to provide our customers with the highest quality health and wellness products. However, we understand that sometimes a return or refund may be necessary. Therefore, we have established a transparent and customer-friendly Return and Refund Policy to ensure your satisfaction.
1. Returns
If you are not completely satisfied with your purchase, you may return the product within 30 days of the original purchase date. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain products, such as perishable items or personal care products, may not be eligible for return due to health and safety reasons.
To initiate a return, please contact our customer support team at [email protected] and provide them with your order details. Our team will guide you through the return process and provide you with a return shipping address.
Once we receive the returned product and verify its condition, we will issue a refund to your original payment method. Please allow up to 7 business days for the refund to reflect in your account.
2. Refunds
If you believe that you have received a defective or damaged product, please contact us immediately at support@purpleberryhealth.com with the details of the issue. Our customer support team will assess the situation and provide you with the appropriate resolution, which may include a refund, replacement, or store credit.
In case of a refund, the amount will be credited back to your original payment method within 7 business days of approval. If you choose to receive a store credit instead, it will be issued to your Purple Berry Health account and can be used for future purchases.
Please note that shipping charges are non-refundable, and you will be responsible for the return shipping costs unless the return is due to our error or a defective product.
3. Cancellations
If you wish to cancel an order, please contact us as soon as possible at support@purpleberryhealth.com. If your order has not been shipped yet, we will cancel it and issue a full refund. However, if the order has already been dispatched, you will need to follow our return process as mentioned above.
4. Exchanges
Unfortunately, we do not offer direct exchanges. If you would like to exchange a product, you will need to return the original item following our return process and place a new order for the desired item.
5. Customer Support
If you have any questions or need assistance regarding our Return and Refund Policy, please feel free to contact our customer support team at support@purpleberryhealth.com. We are here to help and ensure that your shopping experience with Purple Berry Health is as smooth and enjoyable as possible.
Note: This Return and Refund Policy is subject to change without prior notice. Please review this page periodically for any updates or modifications.
Copyright © 2023 Purple Berry Health - All Rights Reserved.
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